WWT developers create a mobile version of Cisco DNA Center in the weeks leading up to Cisco Live 2018
The capabilities and information that are available within a Cisco platform like DNA Center are vital to maintaining an organization’s network, but because there is no mobile interface, users are stuck to a keyboard on a laptop or desktop.
In preparation for Cisco Live 2018, WWT built a software application, Mobile Ops Center, for mobile devices that reaches back into the system via open APIs provided by Cisco DNA Center. This iOS app enables IT users to take critical orchestration and operation systems like Cisco DNA Center with them on their mobile device.
USE CASES AND CAPABILITIES FOR MOBILE OPS CENTER
Programmability and automation, and a changing mindset, are allowing WWT to do more innovative things with off-the-shelf platforms created by Cisco and other technology companies. With the Mobile Ops Center, IT is alerted to issues before users call the help desk. The app provides mobile issue notification and resolution capabilities, all of which improves IT responsiveness.
Here are some sample use cases and capabilities:
- Check on key network health indicators available in Cisco DNA Assurance
- Receive push notifications when network or client health needs attention
- Triage and discover solutions for network issues
- Investigate and troubleshoot wireless connectivity issues
- See the client 360 view of the wireless network using iOS Analytics
- Take actions to remediate issues and mark them completed
HOW DOES WWT USE INNOVATIONS LIKE THIS INTERNALLY?
WWT uses intuitive networks, like Cisco DNA Center, both internally and externally with our customers. We use a lot of programmability and automation in our Advanced Technology Center to be able to leverage our lab assets in different ways. We can quickly spin up environments on demand for our customers to use as sandboxes. This lets customers really dig in and experience the technologies faster; that same equipment can be spun up and down for another purpose. This allows us to optimize our assets.
As we help customers deploy networks, we’re using programmability and automation to speed customer deployments. We can take a project that would have taken three years – a full technology refresh, for example – and shrink that to three to six months, allowing customers to consume the technology faster.
Off the shelf, most of these network automation products do not provide the very detailed business dashboards that our customers really want. Our software team can build customized business dashboards on top of the network that allow our customers’ IT teams to monitor the things they consider vital for their organizations, like our latest enterprise network engagement suite, Thelios.
Our Mobile Ops Center will be on display in our booth #1601 at Cisco Live, with a special demonstration on Wednesday, June 13th at 11:10 a.m. at the Enterprise Networking and Mobility Village Theater, booth #2267. Stop by to see it in action!
To learn more about WWT-developed integrations using APIs, explore these articles: