Andrew Ridner joined WWT in 2010 as a senior visualization architect in Professional Services. He has since moved from Professional Services to the DoD Medical Team and currently serves as a virtualization subject matter expert on the global team. In this role, he works with our customers to help them understand the value of virtualization and VDI and helps bring new solutions to market with our channel partners.
Andrew has more than 20 years of proven experience providing consulting and engineering solutions to technically demanding clients in the private and public sectors. He is also a VMware and Citrix certified professional and instructor respected within the industry for the depth of knowledge in virtualization and end user computing project consulting.
Q&A with Andrew Ridner
- Tell us about your background and how you got into technology.
- After graduating from high school, I got a summer job as a staff assistant for a congressman. During that summer, among my many duties, I was asked if I knew anything about computers. I quickly became the tech support guy for the office running the mini-frame. After doing a few other things for a couple of years, I went back to Capitol Hill where I supported various congressional offices. It was there that I was first introduced to server based computing, the precursor to VDI, as a remote access solution for the congressional district offices. I’ve been working with those technologies ever since.
- What is your role at WWT?
- As a virtualization subject matter expert on the global team, I work with our customers to help them understand the value of virtualization and VDI. I work with our channel partners as well to help bring new solutions to market.
- What innovation is happening in your technology focus area that has you really excited?
- The rise of containers (application layering), hyper-convergence, Software Defined Storage has changed the way that VDI and virtualization options are delivered. They have also changed the price model to make these solutions not only affordable, but a cost savings to our customers.
- Describe a recent interaction with a customer that led to solving a problem.
- I recently met with a military training customer who was looking at VDI as a solution on how to deliver constantly changing desktops to their students. They were confused by all of the OEMs’ promises and wanted someone to give the honest facts about the technologies. I walked the customer through all of the options that make up a truly successful VDI implementation. The customer came out of the session with renewed confidence and a high level design that sped up their buying process and gave them a road map for deploying it in the most effective manner possible.